By using the Site in any manner, including but not limited to visiting or browsing the Site, you (the "user" or "you") agree to be bound by this Agreement, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. This Agreement applies to all users of the Site, including without limitation users who are vendors, customers, merchants, contributors of content, information and other materials or services on the Site.
Ayisha Collections services are available only to, and may only be used by, individuals who are 18 years and older who can form legally binding contracts under applicable law. You represent and warrant that you are at least 18 years old and that all registration information you submit is accurate and truthful. Ayisha Collections may, in its sole discretion, refuse to offer access to or use of the Site to any person or entity and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the Site is revoked in such jurisdictions. Individuals under the age of 18 must at all times use Ayisha Collections services only in conjunction with and under the supervision of a parent or legal guardian who is at least 18 years of age. In these cases, the adult is the user and is responsible for any and all activities.
You must keep your account information up-to-date and accurate at all times, including a valid email address. You must use every effort to keep your password safe and should not disclose it to any other person. You shall not transfer or sell your User Name to any other person. Ayisha Collections's services are not available to temporarily or indefinitely suspended Ayisha Collections members. Ayisha Collections reserves the right, in Ayisha Collections 's sole discretion, to cancel unconfirmed or inactive accounts. Ayisha Collections reserves the right to refuse service to anyone, for any reason, at any time.
Our fees and sales commission are described in our Fees Policy. Changes to the Fees Policy and the fees for Ayisha Collections 's services are effective after Ayisha Collections provides you with at least fifteen (15) days' notice by posting the changes on the Site. However, Ayisha Collections may choose to temporarily change the Fees Policy and the fees for Ayisha Collections 's services for promotional events (for example, free listing days); such changes are effective when Ayisha Collections posts the temporary promotional event on the Site. Unless otherwise stated, all fees are quoted in Indian Rupees (INR).
The seller is solely responsible for the payment of VAT and other taxes applicable to the seller. The seller should take care of including this in the product price and must not charge the buyer tax above and over the listed product price. Wherever the sales of a product needs a special government permit or any other documentations as applicable (in case of a b2b shipping to specific states, etc) the seller shall take the responsibility to obtain the same.
Registered users of Ayishacollections.com can create their personal shop on Ayishacollections.com. All items and offers of a user will be listed in this shop. Ayisha Collections is an exclusive marketplace for designer items. If your products don’t fit into these, you may not be allowed to open a shop at Ayisha Collections, unless the management accepts to treat you as an exception. Sellers are solely responsible for all items listed in their shop and for the compliance with legal regulations. Information provided by you in the course of setting up a shop shall be true, accurate and complete. You are obliged to update this data as necessary and to always provide up-to- date information.
All products listed on Ayisha Collections must have a price greater than INR 700. Products cheaper than INR 700 will not be accepted for listing. Listing Description: By listing an item on the Site you warrant that you and all aspects of the item comply with Ayisha Collections 's published policies. You also warrant that you may legally sell the item. You must accurately describe your item and all terms of sale in your Ayisha Collections shop. Your listings may only include text descriptions, graphics, pictures and other content relevant to the sale of that item. All items must be listed in an appropriate category. Each listing must accurately and completely describe the item/items for sale in that listing Binding Sale: Listed items represent a binding offer at the set price to other users who comply with the conditions specified in the offer. The contract of purchase is formed when a user complies with the conditions specified in the offer and completes the checkout process. All sales are binding. The seller is obligated to ship the order in a pro mpt manner once the buyer has completed the transaction on Ayisha Collections. The buyer is obligated to deliver appropriate payment for items purchased, unless there is an exceptional circumstance. Shop Policies: All sellers are urged to outline shop policies for their Ayisha Collections shop. These policies may include, for example, shipping, returns and selling policies. Sellers must create reasonable policies in good faith and must abide by such policies. All shop policies must comply with Ayisha Collections 's site-wide policies. Sellers are responsible for enforcing their own reasonable shop policies. Ayisha Collections reserves the right to request that a seller modify a shop policy Offers & Promotions: By listing an item on Ayisha Collections, you give Ayisha Collections right to use images for marketing and promotional purposes. You are responsible for ensuring that you have the right to use all content on your listing and that Ayisha Collections has the right to host it on our servers. All content may only refer to the items listed Ayisha Collections and may not advertise goods not listed on Ayisha Collections.com. All information relevant to the purchase decision must be true, accurate and complete. All information related to payment, delivery and delivery time must be complete. As a business person offering goods and services to consumers you are obligated to give all necessary information regarding consumer protection as required by law and to detail legal disclaimer rights if required by law. Ayisha Collections reserves the right to unlist and delete items if an item infringes legal regulations, these Terms & Conditions or the principle and rules of Ayisha Collections.com.
By purchasing an item you agree to be bound by the conditions of sale included in the item's description provided that those conditions of sale are not in breach of this User Agreement or otherwise unlawful. Ayisha Collections is not responsible for the side effects one might endure by the use of the products sold at Ayisha Collections. Ayisha Collections takes all steps to ensure that the seller is genuine but cannot guarantee the quality, safety or legality of any aspect of the items listed or the accuracy of the listings.
Such situations are avoided but if raised please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.
The customer can only cancel the order within 24 hours of placing the order. No cancellations will be processed after 24 hours. Once you request the cancellation of item(s) in your order, it will take us a maximum of 4 business days to cancel the order and initiate a refund as per refund policy. You will be notified of the same.
Please be advised that your shipping address cannot be revised after the order has been placed successfully.
If the courier company has made 3 attempts to deliver your package and you were not available to accept/receive the package then the courier company will abandon or destroy the shipment at their destination. However we recommend you to contact the local courier office along with your tracking number for an alternate delivery instruction. Please be aware that once the courier company destroys or abandons your shipment, we will not be responsible for not fulfilling the order. If you wish to avail refund in such a case, we will refund only after we receive the returned shipment package and subsequently a deduction of two way return shipping charges will be applied.
The customer may be considered fraudulent if any of the following scenarios are met:
Customer doesn't reply to the payment verification mail sent by Ayisha Collections
Customer fails to produce adequate documents during the payment details verification
Misuse of another customer's phone/email
Customer uses invalid email and phone no.
Overuse of a voucher code
Customer returns the wrong product
Customer refuses to pay for an order
Customer is involved in the snatch and run for any order.
If a customer raises a complaint for partial item/partial order through Customer Care The customer is supposed to claim for pilferage within 48 hours of delivery failing which the claim will not be entertained An Email will be sent to firstname.lastname@example.org seeking/providing following information: Short description of the case (A few questions will be asked to help us understand the scenario) The snapshots of the packet and other box(If any)(Try to cover the sides which look tampered/damaged as per the customer) The refund for prepaid orders will be done after investigation which usually requires 3-4 business day. The process will include investigation with the concerned departments The customer may not be liable for a refund if he/she falls in any of the scenarios stated below: Customer fails to provide adequate information about the case Customer fails to provide snapshots of the packet and box(if any) Customer must not dispose the packaging for 3-4 days post delivery and wait for next details to be sent by customer support team.
Ayisha Collections is not liable for contracts formed between users of ayishacollections.com. Ayisha Collections is not liable for information on ayishacollections.com provided by its users. We claim no intellectual property rights over the material provided by users of Ayisha Collections.com. No Guarantee: Ayisha Collections does not guarantee continuous, uninterrupted access to the Site, and operation of the Site may be interfered with by numerous factors outside Ayisha Collections 's control.
Indemnity: YOU AGREE TO INDEMNIFY AND HOLD Ayisha Collections AND (AS APPLICABLE) Ayisha Collections 'S PARENT, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, AGENTS, AND EMPLOYEES, HARMLESS FROM ANY CLAIM OR DEMAND, INCLUDING REASONABLE ATTORNEYS' FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF YOUR BREACH OF THIS AGREEMENT OR THE DOCUMENTS IT INCORPORATES BY REFERENCE, OR YOUR VIOLATION OF ANY LAW OR THE RIGHTS OF A THIRD PARTY
Notices Except as explicitly stated otherwise, any notices Ayisha Collections shall be given by certified mail, postage prepaid and return receipt requested to Ayisha Collections No:29/3,Periyar Nagar,2nd Street,Adambakkam,Chennai-60008 and any notices to you shall be given to you via the email address you provide to Ayisha Collections.com during the registration process. In such case, notice shall be deemed given 3 days after the date of mailing. Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you notice by certified mail, postage prepaid and return receipt requested, to the address provided to ayishacollections.com during the registration process. In such case, notice shall be deemed given 3 days after the date of mailing.