1. We have a self return policy. In order to return the product you will have to pack the item and ship it to vendor's address which will be informed to you in E-mail once you select the products to return on our Return panel.
2. Items are eligible for return if they are being returned within 7 days of delivery and fulfil any of the following conditions : - Item was delivered to you in a damaged / defective condition. - Item was not as per the image displayed on the website.
3. All items must be returned in their original condition, with price tags intact, original accessories and in the original packaging as delivered to you.
4. The cost of return shipping will not be covered by ayishacollections.com. Only in case of damaged products or products that are received wrong, Ayishacollections would cover the return shipping costs up to Rs. 100.
5. You may request for Replacement (exchange) of product, or refund of money that you could use on future purchase from AyishaCollections.
The order can be cancelled within 24 hours from the time of order placement. To cancel the order please contact our customer care
All Refunds are processed in 7-8 working days . Refund is processed once the product is delivered back to the vendors and customer has shared the details required for refund .
Below is the details required to process refund
1. If payment is made via credit/debit card - Please share the correct tracking details once the product is returned. Once the details are received the refund process is initiated. 2. If payment is made via Cash On Delivery/Cash Before Delivery - Please share the correct tracking details once the product is returned. Also, please share account details with Name on Account, Bank Name, Branch, IFSC Code, Account Number used for NEFT Transaction. Once these details are received the refund process will be initiated.
Please share correct tracking details once the product is shipped. Please note that International Refunds are processed once the product is received by Ayishacollections.comHow can I know the status of my refund?
• For cancellation before shipping, refunds are processed immediately • If the order has been shipped. refund will be processed as soon as the order has been returned.
We offer refund methods as per your payment mode. • Back to source - In this case, the amount will be refunded to the payment mode that was originally used to pay for the order. • NEFT transfer - Available for all Cash-on-Delivery and Cash Before Delivery orders. As per policy, cash refunds are not possible.
Please be advised that your shipping address cannot be revised after the order has been placed and the acknowledgement has been sent.